Introduction
This guide helps you access Uphold — whether you’re signing in for the first time, recovering access, or troubleshooting login errors. Uphold is a multi-asset financial platform that lets you buy, sell, hold and convert between cryptocurrencies, fiat and commodities. Access to your account requires proper credentials and optional multi-factor authentication; follow the official links and security tips below to keep your account safe.
1. How to log in to Uphold
To sign in, go to the official Uphold website (uphold.com) and click Log in. Enter your registered email address and password. If you have 2‑Factor Authentication (2FA) enabled — which we recommend — you will be prompted to enter a 6‑digit code from your authenticator app or SMS. For mobile users, the Uphold mobile app provides the same sign-in flow with optional biometric unlock.
Always confirm you are on the genuine uphold.com domain before entering credentials. Phishing sites often mimic login pages — check the URL and SSL lock in your browser.
2. First-time sign-in & account verification
If you are creating a new Uphold account, you'll receive a verification link by email. Follow the link to confirm your email address and complete account setup. Depending on your jurisdiction and intended use, Uphold may request identity verification (KYC) to enable fiat deposits, higher limits, or certain services. Follow the official verification flow in your account settings.
3. Two-factor authentication (2FA) & recovery
Enable 2FA in your Uphold security settings to add a second layer of protection. Uphold supports authenticator apps and may support SMS-based codes for account recovery. If you lose access to your 2FA device, Uphold’s support guides outline recovery steps — you may need to verify identity to regain access. Keep backup codes or recovery options somewhere secure.
Learn more about account security and 2FA in the Uphold Help Center: Uphold Help Center.
4. Common login issues and quick fixes
If you can’t log in, try the following checklist before contacting support:
- Confirm you're using the correct email address and password.
- Try resetting your password using the Forgot password link on the login page.
- Check your email inbox (and spam) for verification or password-reset messages.
- Ensure there are no service outages — check Uphold’s status and Help Center for announcements.
- If you have 2FA enabled and can't access your authenticator, follow the 2FA recovery flow in Uphold's support docs.
If problems persist, see the official troubleshooting article: I am unable to log into my Uphold account.
5. Secure login habits
- Use a strong, unique password for your Uphold account.
- Enable 2FA and prefer authenticator apps over SMS where possible.
- Do not reuse passwords across financial services.
- Use a reputable password manager to store credentials and recovery information.
- Avoid logging in on public or shared computers; if you must, sign out and clear the browser cache afterwards.
6. Session management & device security
Check and manage active devices and sessions from your Uphold account settings. Revoke sessions you do not recognize. On mobile devices, enable biometric unlock only on devices you control. Always keep your operating system, browser, and mobile apps updated to reduce exposure to known vulnerabilities.
7. Deposits, withdrawals & limits related to login
Logging in is required to deposit or withdraw assets. Uphold applies fees, limits and verification rules that can affect deposit and withdrawal options — these are detailed in Uphold's fee and limits pages. Review fees and limits before initiating transactions to avoid surprises: Uphold Service Fees.
8. API access & programmatic authentication
Developers and businesses can integrate with Uphold using their public APIs. API authentication uses OAuth and API keys — follow Uphold’s developer docs and sandbox for safe testing. For integration details and sandbox access, see: Uphold API & integrations.
9. What to do if your account is compromised
If you suspect unauthorized access, immediately change your password (if possible), revoke active sessions, and contact Uphold Support. Freeze or withdraw funds as advised by support and prepare to provide account and identity details to verify ownership. Uphold’s support portal lets you submit urgent requests: Submit a support request.
10. Useful links and resources
Below are official Uphold resources to help you log in, secure your account, and learn more about fees and integrations.